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Offline Blint

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Any ideas?
« on: May 13, 2012, 08:45:38 AM »
So I couldn't wait any longer and just ordered my copy of GW2. I am hoping to get to play in the stress test tomorrow and I would like to begin downloading the client but have no idea how. I have spent the last hour going round and round trying to simply log into the beta forums.

So this is what I know.
I have linked my GW and GW2 account.
I have my Serial code, order #, and GW2 user ID.
According to my master account my email address is verified.
I can get into my GW2 account but the beta button is grayed out.
I cannot log into the beta forums (the screen simply re-fresh back to log in info)
I have not gotten an email telling me how to download the client.

Any insight is welcomed. 
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Offline Cabren

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Re: Any ideas?
« Reply #1 on: May 13, 2012, 08:59:50 AM »
try this link, hopefully its not tokened with my login, If it is, look for the getting started thread.

https://forum-en.guildwars2.com/forum/stress/news/Getting-Started/page/1#post169237
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Offline Blint

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Re: Any ideas?
« Reply #2 on: May 13, 2012, 09:47:35 AM »
thanks for the assist, but I run into a login screen, once i punch in my info it just re-fresh the page. I am sure it works but I can't get to the forums.

Thanks again. hopefully Support is up by now, and I can pester them about it.

So I am assuming the forums are up? And its just a problem with my account.
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Offline Sivorick

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Re: Any ideas?
« Reply #3 on: May 13, 2012, 09:57:47 AM »
Forums may not be active yet. They are typically only up during the Beta and shortly after them.
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Offline Blint

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Re: Any ideas?
« Reply #4 on: May 13, 2012, 10:05:31 AM »
ahh I see. Well im still stumped just contacted support about the issue, waiting for a reply.

Tried the link on their FB post, and tried the info on their support page about Downloading the client and all leads back to (what I am assuming is) the log in for the forums.

Thanks again for the help and advice! I realize this is a problem only support will be able to fix I was just curious if other members where having the same problems or not.
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Offline Cabren

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Re: Any ideas?
« Reply #5 on: May 13, 2012, 10:29:59 AM »
Hmmm, that is weird, but at any rate perhaps this might assist if you don't have it

http://cloudfront.guildwars2.com/client/Gw2.exe

the client  If your login works on that your good to go I think.
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Offline Tagrey

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Re: Any ideas?
« Reply #6 on: May 13, 2012, 10:41:13 AM »
Quote from: Cabren on May 13, 2012, 10:29:59 AM
Hmmm, that is weird, but at any rate perhaps this might assist if you don't have it

http://cloudfront.guildwars2.com/client/Gw2.exe

the client  If your login works on that your good to go I think.
Ya, download that.  Make sure you copy the file over to the folder you want to install the game to BEFORE you run it to start downloading.  It puts the game wherever your gw2.exe file is.

If you can login to the actual client I wouldn't worry too much about the forums.
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Offline Blint

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Re: Any ideas?
« Reply #7 on: May 13, 2012, 11:08:52 AM »
That worked.. and faster than support took to respond. Cabren, you just made me a very happy camper. Thank you!
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Offline Cabren

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Re: Any ideas?
« Reply #8 on: May 13, 2012, 12:54:27 PM »
Your welcome, but forgot to tell you that they recommend not installing into program files for some reason.  But the way the game is designed it is only 3 files, so move them to like to the root of C: or something like that and play it from there.  It might work in program files, but I am not sure...they just don't recommend it.  Mine is in the root of C:

Glad it worked for you.

If you try to log in after its installed, it should say something like "we have your account already, but there is no active beta right now."  If you see that, your golden.


Quote from: Blint on May 13, 2012, 11:08:52 AM
That worked.. and faster than support took to respond. Cabren, you just made me a very happy camper. Thank you!
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Offline Nightsong

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Re: Any ideas?
« Reply #9 on: May 13, 2012, 02:18:37 PM »
I see your question was already answered by Cabren.

Anyways... that cloudfront link is the official client download from ArenaNet.

Once you download the exe, put it into it's own Guild Wars 2 folder (I originally had mine located on the desktop then moved it to the program files). Once that's done, run the exe and leave it alone.

It will download two other files: gw2.temp and gw2.dat

Once everything is done you should have a Guild Wars 2 folder with the following in it:
gw2.exe
gw2.temp
gw2.dat

Right click gw2.exe and create shortcut, drag that shortcut to the desktop. That will launch the game. To make sure everything is good to go for tomorrow try to login in. You will get an error message that says your account is good to go but there is currently no beta event running.
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Offline Blint

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Re: Any ideas?
« Reply #10 on: May 13, 2012, 02:49:58 PM »
Just tried it out and it says "Either there is no current GW2 event or this account is not authorized to participate in one. If you believe this message an error contact support"

lol which isn't exactly what you guys said... but it is also not saying that i am locked out.
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Offline Nightsong

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Re: Any ideas?
« Reply #11 on: May 13, 2012, 02:57:47 PM »
Ah... they changed the message. The one I had written in my post earlier was the old message.

I actually get the same thing as you if I try to log in right now. So you are fine for tomorrow.
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Offline Blint

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Re: Any ideas?
« Reply #12 on: May 13, 2012, 03:05:54 PM »
fantastic! Thank you all for the help.
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