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Hi all,I've seen a lot of concerns raised here about how and where to prepurchase the Collector's Edition before it sells out, so I'd like to offer some clarifications.Retailers accepting reservations before April 10The street date of prepurchase keys is April 10. Any retailer who distributes them before then is breaking the street date and risks losing their allocation of keys. When we become aware of retailers not abiding by a street date, we contact them immediately and get the situation resolved.However, we can't prevent retailers from taking reservations from customers expressing interest in unreleased products. They do that without any guidance or support from us. For example, here are some two-year-old images of retailers who created their own box art or release dates to encourage customers to place reservations for Guild Wars 2 at that time. http://news.mmosite.com/content/2010-01-25/guild_wars_2_preorder_starts.shtmlA reservation is not the same as a prepurchase. If you previously placed a reservation, you should contact your retailer on April 10 and confirm that they will charge you the full purchase price on that date and send you a key that gives you access to beta events.We appreciate the community's efforts to keep us informed about what's happening in their countries. Keep doing so and we'll do our best to resolve issues with retailers and distributors.Amazon.comI know many of you are disappointed that your local Amazon site isn't offering prepurchases of the Collector's Edition. In order to support prepurchase of Collector's Edition, a retailer needs to be able to provide a digital code at the time of purchase, and then also deliver a physical box when the game is released. We've worked with each local Amazon operation to enable this but at this time many have determined that their systems don't support it. Thus they won't be selling the Collector's Edition prepurchase, and we've reallocated their units to other retailers.Since individual Amazon markets have different systems and policies, we are fortunate that Amazon France will be able to support the Collector's Edition prepurchase and will begin selling it on April 10.If you're just looking to prepurchase the game from Amazon and don't need the Collector's Edition, you can still buy either of the digital editions through them. If you're looking to prepurchase the Collector's Edition online, try the alternatives listed here. http://wiki.guildwars2.com/wiki/User:Stephane_Lo_Presti/GW2_prepurchase_retailers_listMike
(in regards to retailers) Our official start date for pre-purchase/pre-order is April 10th. Any transaction before that is not authorized by NCsoft ~RB2(in regards to the Collector's Edition) Some stores are showing "sold out" because the copies are not available *yet*, so that may be what you're seeing. ~RB2(in regards to the beta event weekends) You will get into every event until launch. Currently we're planning roughly one event a month. ~RB2
What do I get with a Pre-Purchase of the game?Customers who pre-purchase the game in full will enjoy guaranteed access to our Beta Weekend Events, three-day Headstart Access to the final game, and the Hero's Band digital item designed to enhance your gameplay experience.What if I don't want to pay in full in advance?In addition to Pre-Purchase, a number of our retail partners are offering a Pre-Order program. Customers who pre-order will receive one-day Headstart Access to the final game.Is Pre-Purchase the only way to get into Guild Wars 2 Beta Weekend Events?Pre-Purchase is the only guaranteed way to get into all Beta Weekend Events. We will also be running promotions for access to individual Beta Weekend Events.
How does physical Pre-Purchase work?Physical Pre-Purchase for Guild Wars 2 is only available at select retailers. The details of how this will work will differ slightly depending on which edition customers purchase and where they purchase it.Standard Edition (North America)—Customers will buy the Standard Edition Pre-Purchase box and receive a Pre-Purchase serial code. They will then go to https://register.guildwars2.com and follow the on-screen instructions to create a Guild Wars 2 account and apply the serial code, which will give them access to Beta Weekend Events, the Hero's Band digital item, and three-day Headstart Access to the final game. When Guild Wars 2 launches, customers will need to return to the retailer with proof of purchase to receive the full Standard Edition box and retail serial code. They will need to apply this retail serial code to their Guild Wars 2 account within five days to continue playing without interruption.Standard Edition (Europe)—Customers will buy the Standard Edition Pre-Purchase box and receive their serial code. This is the only serial code customers will receive and will grant access to the Beta Weekend Events, three-day Headstart Access, the Hero's Band digital item, and full access to the final live game. Customers will not need to return to retail to receive another serial code.Collector's Edition (North America and Europe)—Customers will buy the Collector's Edition Pre-Purchase box and receive a Pre-Purchase serial code. They will then go to https://register.guildwars2.com and follow the on-screen instructions to create a Guild Wars 2 account and apply the serial code, which will give them access to Beta Weekend Events and three-day Headstart Access to the final game. When Guild Wars 2 launches, customers will need to return to their retailer with proof of purchase to receive the full Collector's Edition box with physical items and retail serial code. They will need to apply this retail serial code to their Guild Wars 2 account within five days to continue playing without interruption.
Which products are available for Pre-Purchase?Customers will be able to pre-purchase the Guild Wars 2 Digital Edition and the Guild Wars 2 Digital Deluxe Edition directly from NCsoft. In addition to the digital products, certain retailers will also be offering physical Pre-Purchase of the Guild Wars 2 Standard Edition and the Guild Wars 2 Collector's Edition.
(in regards to the beta event weekends) You will get into every event until launch. Currently we're planning roughly one event a month. ~RB2Read that statement a few times, it seems unnerving a little.Kinda reads to me as: See you in December.
Really hoping gamestop preorders my opy ASAP when the 10th comes.Because if they just reserve one of the many that they order & I don't get into the beta I'll be very disappointed with them.
@Martini, yes, pre-purchase can be done two ways: - if you want to go digital you are stuck with either the Standard or Deluxe edition and you have to go direct through ArenaNet / NCSoft* retailers are not selling digital copies of the game- if you want a physical copy of the game depending on which retailer you go to you can get either the Standard, Deluxe, or Collector's edition* there is no way to get a physical copy of the game direct from ArenaNet / NCSoft@CharrBroiled, well officially by ArenaNet it's said to be the end of April. Most people are guessing April 20th since the beta tests from January, February, and March have all been the third weekend of the month.
Correct Tini... Just keep in mind that retailers cannot sell the pre-purchase for the GW2 CE prior to April 10.
Quote from: Nightsong on April 02, 2012, 04:52:12 pmCorrect Tini... Just keep in mind that retailers cannot sell the pre-purchase for the GW2 CE prior to April 10.Phew good news! I was worried if I purchased from an in-town retailer I would miss out on part of the headstart and such. But awesome I'll be there ASAP on the 10th to pre-purhase!
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