I really think its James Ohlen is the reason Swtor is so messed up. I was in closed beta since pretty much the beginning and I could tell then that he was a disease on the team. He puts down ideas of others and has this really narrow vision of what SWTOR is and guess what? It wasn't working in beta and he was too thick headed to change it.
If anyone deserved to be fired it was him.
Add Daniel Erickson to this list as well. A total class act of EGO-centric! I know this guy personally, had him as a writing instructor a few years ago when I took 2 game design / writing classes at our community college here in Austin. The guy believes his writings are the best in any industry, quickly puts down other people's work, and then you see said work in their game design. Go figure! The guy is a hypocrite and talks out his rear.